Frequent questions
HOW CAN I MODIFY OR CANCEL MY ORDER?
Unfortunately, we cannot make changes to your order once it has been placed. If you need to make changes to your shipping address or cancel your order, please contact us at "ninjabot92@gmail.com" within 48 hours of placing your order. We will not be able to make changes beyond this period.
HOW CAN I TRACK MY ORDER?
Once your order ships, we will send you an email containing a tracking number. If you have not received this email, please email us at 'ninjabot92@gmail.com'
WHAT IF I RECEIVE A WRONG PRODUCT?
It's highly unlikely, but if you received a different product than the one you ordered, we're sorry!
Please email "ninjabot92@gmail.com" with your order number, pictures of the item you received, and what you originally ordered. Once we receive your request, we will provide you with further information on how to make a return.
WHICH ITEMS ARE REFUNDABLE?
You can only return damaged or incorrect items within 30 days of receiving the shipment. Items must be in original condition and original packaging. Also, visit the Return Policy for detailed information.
ARE THERE COSTS FOR RETURN?
No, Boldcar is responsible for return shipping costs. You don't need to pay a single penny for it.
Unfortunately, we cannot make changes to your order once it has been placed. If you need to make changes to your shipping address or cancel your order, please contact us at "ninjabot92@gmail.com" within 48 hours of placing your order. We will not be able to make changes beyond this period.
HOW CAN I TRACK MY ORDER?
Once your order ships, we will send you an email containing a tracking number. If you have not received this email, please email us at 'ninjabot92@gmail.com'
WHAT IF I RECEIVE A WRONG PRODUCT?
It's highly unlikely, but if you received a different product than the one you ordered, we're sorry!
Please email "ninjabot92@gmail.com" with your order number, pictures of the item you received, and what you originally ordered. Once we receive your request, we will provide you with further information on how to make a return.
WHICH ITEMS ARE REFUNDABLE?
You can only return damaged or incorrect items within 30 days of receiving the shipment. Items must be in original condition and original packaging. Also, visit the Return Policy for detailed information.
ARE THERE COSTS FOR RETURN?
No, Boldcar is responsible for return shipping costs. You don't need to pay a single penny for it.